About us

Cargo Data Exchange Center, Inc (CDEC) was established in 1995 as a pioneer in Electronic Data Exchange, providing freight forwarders a gateway to submit cargo manifests to the Bureau of Customs. Since then, CDEC has been developing end to end e-commerce solutions linking logistics service providers, financial institutions, importers, manufacturers, exporters and government agencies, pushing the Philippines towards becoming a world-class trading hub.

Our mission is to foster competitiveness of Philippine businesses by providing e-commerce solutions that facilitates efficiency and productivity in trade and logistics.

Our vision is to be primary provider of e-commerce trade and logistics solutions in the region.

 

CDEC  Data Privacy Statement

This Privacy Statement, hereafter referred to as “Statement”, explains how we collect, protect, use, and share information when you access our websites and/or apply for and avail of our services.

This Statement outlines the general practices of  Cargo Data Exchange Center, Inc. (“CDEC”) in relation to our processes and information content which are made available through our websites.

These processes and information are in accordance with our responsibility as a Value Added Service Provider (VASP) accredited by the Bureau of Customs (BOC) and the Philippine Economic Zone Authority (PEZA).

Our Privacy Practices

All information we collect as accredited VASP are either in compliance with requirements of BOC and PEZA, or for transmission to BOC and PEZA.

The ownership, confidentiality, security and disclosure of these information are in accordance with our Non-Disclosure Agreement (NDA) and Service Level Undertaking (SLU) respectively with BOC and PEZA.

What We Collect From You

When you apply for registration to avail of electronic services that CDEC offers as accredited VASP of BOC and PEZA, we collect the information required for registration with BOC Client Profile Registration System (CPRS). In the course of using our VASP electronic services, we may collect technical, non-personal information such as those provided by your electronic device which may include the IP address, operating system, browser type and version.

We may also collect, use and keep your personal opinions or comments made known to us via feedback or responses or any other interaction that you had with our employees (Sales, Marketing and Customer Support).

How We Use Your Information

We use the information collected to deliver and provide the electronic services that you have registered to avail of as accredited VASP.

How We Protect Your Information

We ensure the confidentiality, security, integrity and availability of your information in accordance with  technological and procedural safeguards that CDEC is required to comply in accordance to SLU and NDA with BOC and PEZA.

How Long Do We Keep Your Information

Our Data Retention Policy is in accordance with our NDA and SLU with BOC and PEZA.

How To Contact Us

For any queries, clarifications or requests on any aspect of this Statement, the exercise of your rights pertaining to your information or to provide any feedback that you may have about our processing of information, please email us at cs@cdec.com.ph and Attention to: Data Protection Officer.

Changes to Our Privacy Statement

We may modify or amend this Privacy Statement in order to update in accordance with any changes in relevant laws and regulations applicable to us or how we collect, use, protect, store, share or dispose of your information.